Our aim is to offer you a fast and hassle free order process. As such, we aim to process and send out all orders on the same day, or within one working day. All weekend and bank holiday orders will be sent out on the next working day. Most orders can be expected for delivery between 1-3 working days. When your order is confirmed you will receive an email and then another email to confirm once your order has been sent out.
PENDING: This is what you will see as soon as your order is placed. If your order still shows as pending, it means that we have not received payment and we will not process an order until payment has been made.
CONFIRMED: Once we receive your PayPal payment your order status will be updated from pending to confirmed. Once payment is received, we will then go ahead and ready your package for despatch.
SHIPPED: Once your order has been despatched, we will update your order status to shipped (the same day).
Please be aware that all PENDING ORDERS are cancelled after a 2 week period if payment has not been received. If you have not received your package and still see Pending as your order status, you can check PayPal to confirm if a payment has been made or not.
Standard delivery to all UK addresses is FREE of charge up to 2.5kg. After this carriage will be charged by weight in Kg.
*Please note we are NOT currently able to offer this service… contact us for further details!*
We deliver to all worldwide addresses, any overseas addresses will be charged a shipping fee. The prices of which are calculated by weight and will be applied at the checkout.
If you have any questions regarding you order please contact us using the form provided, we’ll be pleased to help!